The importance of measuring performance and productivity
Do you remember when your parents bragged about how much you had grown? They may have even proudly tracked your growth with pencil marks on the wall. Remember the pressure to make good grades or score more points than your opponent in Little League?
Measurement has always been a part of our lives. It can be a source of celebration or a source of disappointment. Many organizations have employee metrics in place. It was recently uncovered that Yahoo! will begin ranking employees on a bell curve, then firing those at the low end.
Many times strategies to measure people are very subjective. Fortunately, research and technology have combined to offer many reliable tools to measure job fit, performance, and leadership development. This objective information is extremely valuable in formulating individual development plans, helping with selection decisions, and developing corporate strategies. Would you say “yes” to a surgeon who wanted to operate without the objective information that tests provide? Different tools address different business objectives.
Building a strong organization is like building a house—one tool does not meet all needs! A good carpenter wouldn’t be without his/her tool box. Performance metrics can provide relevant insights on several different levels:
- Measurement of the entire company
- Measurement of a single department
- Measurement of an individual
People are the largest expense in any company. Using the objective information they provide is like having a blueprint on your people and can directly impact your bottom line. A skilled tradesman knows which tools to select and how to use them. We have 25 years of experience with HR tools. Contact us if you would like help in identifying the tools best suited to your business objective.
Linda serves as a Principal in MCM’s HR Consulting practice, and has experience working with various-sized companies throughout a variety of industries. Linda’s experience in organizational development, training, executive coaching and hiring assistance spans over 25 years. Previously, Linda was the President and Owner of Personnel Profiling, Inc., an HR consulting company that offered a suite of employment assessments and services to help companies gain a competitive advantage by hiring, retaining and developing great talent. Linda’s formal education includes a Master’s Degree in Education from the University of Louisville with a concentration in counseling psychology. Linda and members of her team will be ongoing contributors to the Academy Blog.
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