Over the years I’ve learned that more often than not, what event attendees remember most about an event is how it made them feel. A warm welcome, personalized materials, and having information available to them before they even need to ask for it will make them feel relaxed, and put their mind at ease. It’s the little things that add up to make a big difference. You don’t have to host seminars or events to do an evaluation of how YOU make clients feel. Picture this, you walk into an office … [Read more...] about Setting the Mood: What Does Your Office Say About You?