Everyone has encountered that surly person who makes the job just a little harder for those around them. Whether it’s a client or a member of the team, difficult personalities can throw a wrench into your day, and ruin your concentration and productivity. Some benevolent souls have endless patience and understanding when it comes to dealing with unreasonable or rude people, but for the rest of us, here are just a few tips to get you through these encounters without losing your cool. Be Calm … [Read more...] about 5 Helpful Tips When Dealing with Difficult People
