We all know it’s important to recognize a job well done and express gratitude. We also know we should exercise consistently and eat a healthy diet. Just because we know we *should* do something, does that mean you *are* doing it? We have fun and creative ways here at the Academy to recognize teammates who are doing a great job. We can shout them out on Slack, the tool we use for instant messaging at the office, with a CBA (Caught Being Awesome) post. We have lunch for the entire team after … [Read more...] about Incorporating Acknowledgments as Part of Your Company Culture
Let me start by introducing myself, my name is Timour Mobarak, the newest Practice Building Coach to join the Academy. While I am excited for the opportunity to get to know everyone and to start building the relationships that will be so important in my career here, this blog post is not about me or who I am. Instead, it’s about how my initial interview and onboarding made it abundantly apparent that the Academy lives and breathes their Core Values. Patrick Lencioni divides corporate values … [Read more...] about Cutting to Your Core: How Your Values Define You
Ever wonder what your company culture is? I don’t mean what you have listed on your website. What is the real, day-to-day culture of your company? What do your people think? If you don’t know, is it time to find out? Why is culture important? If we agree with Stephen Covey when he said, “always treat your employees exactly as you want them to treat your best customers,” shouldn’t we consider how we ourselves are treating our employees? A recent Gallup Poll revealed that 72% of the U.S. … [Read more...] about Culture Is What You Make It
“The courage to be vulnerable is not about winning or losing, it’s about the courage to show up when you can’t predict or control the outcome.” – Brené Brown I was recently talking to a friend about some of her challenges at work. She sells high-end scientific equipment and just completed a record year of sales, $5.5M, earning her the position of top sales person in the US market. She was sharing about the interpersonal issues that “title” had created with her colleagues. As we dove in, it … [Read more...] about Decoding Leadership, Vulnerability and Creating a Winning Culture
You hear an awful lot about the Disney Way, the Culture of Disney, and how wonderful it is to work for Disney. Can it really be that wonderful?Well, not long ago, I spent 2 full days -- I mean 13 hours a day -- at Disneyland in California. This was not an intentional experiment, but rather a promise fulfilled to our daughter. We spent the evening at The Grand Californian Hotel inside the park. It is the newest hotel inside Disneyland and an impressive place. The question posed, however, is … [Read more...] about Are Disney Employees Really Happy?