We really can’t stress enough how important it is to take care of your clients after you’ve completed your initial “transaction” with them. Our Co-Founder and President, Robert Armstrong noted recently how incredible is it that a member of your community – someone who doesn’t know you: Said “Yes” to your marketing piece Said “Yes” to attending one of your seminars Showed up to the seminar and said “Yes” to a private consultation meeting with you Kept that meeting with you and … [Read more...] about Love Them or… They’ll Leave You: 4 Reasons Clients Stick with Law Firms
We talk a lot about what it means to be a great leader at the Academy – within our Academy team, with our Members, heck, even with our significant others, friends, and families. The concept of what it takes to be a great leader and role model for others in our company and what it means to be a stand for the success of our Members is an ever-evolving question and discussion. And it’s one I love to be a part of. This concept is so important to us, in fact, it’s written right into our “code”. … [Read more...] about How Do You Spell Leader?
Following a recent conversation with an Academy Member discussing the difference between a company’s Vision and Mission, I took to Google to find some examples of some really great Vision and Mission statements, and one of my favorite online marketing blogs, Hubspot, did not disappoint! We talk a lot about identifying your mission, vision, and most importantly, your WHY in your law firm. I know sometimes developing a catchy one liner that perfectly captures the values and spirit of your company … [Read more...] about 12 Truly Inspiring Company Vision and Mission Statement Examples
Earlier this year, Gallup released an extensive report regarding the modern U.S. workforce entitled The State of the American Workplace. Of the U.S. full-time workforce, equal to approximately 100 million employees, the report finds that only 33% are engaged at work, leaving 67% as disengaged or simply sleepwalking through their day. This means that only a third of the American workforce is absorbed by and enthusiastic about the work they do every day, and that’s somewhat shocking to … [Read more...] about Employee Engagement Critical to the Success of Modern Workplaces
Attracting the right people to work for their companies is as much a challenge for small companies as it is for large ones. Surveys show that 50 to 60 percent of small business owners state that they have a hard time finding the right talent to fill their open positions. Furthermore, hiring employees is just a start to creating a strong workforce. You also have to keep them around. High employee turnover costs business owners in time and productivity. Money and benefits may attract people to … [Read more...] about What’s In It for Me? Attracting, Motivating and Retaining Great Talent