Roberta Ferguson is the Web and Online Marketing Services Coordinator for the Academy which allows her the opportunity to be the first point of contact for the Web Department. Through her extensive Customer Service Management experience, she prides herself on creating a rewarding experience for each of our members.
She enjoys managing projects for the Academy and has a penchant for problem solving. Prior to joining the Academy, she has devoted the past twelve years to blogging, WordPress development, and internet marketing on a consultancy basis.
She has two grown children, a wonderful boyfriend, and two beagles that run the show. In her spare time, she can be found tinkering with old computers or collecting coins.