About Carrie Smith

As the Manager of Coaches, Carrie helps to lead and direct the execution of the Member Experience. She works to develop the high performing Practice Building Coaching team by fostering a culture of teamwork, respect, and empowerment. She is driven by success and provides direction for continuous change and improvement.  Carrie also provides coaching to our members and helps them reach their goals through accountability, consultation, and coaching. 

Carrie is passionate about strategic planning, hunting out and developing efficiencies, and building processes.  She does this through building strong relationships with a team that is solutions oriented and success minded. 

Professional Experience

Prior to joining the Academy, Carrie worked for the NHS in North Central London as a Healthy Living Program Manager.  She utilized her project management and collaboration skills and well as her ability to work towards a vision to develop a program spanning three hospitals and five boroughs dedicated to making London the most smoke free city in the world. 

Before the NHS, Carrie was Senior Manager of Health Coaching at American Specialty Health where she oversaw the lifestyle and nurse coaching teams and helped to develop and implement new services.  She also coached hundreds of members, helping them meet their health and wellness goals.  

Carrie also owned several small businesses including a horse ranch and a go kart track.

Education

Carrie attended the University of California, San Diego where she was premed with a major in Psychology and minors in Chemistry and Humanities.  She has extensive training in Emotional Intelligence and Situational Leadership and a broad experience in coaching.  Carrie is especially interested in positive psychology and neuroplasticity.  She challenges her members with accountability, deep questioning, and clear goals. 

Personal

Carrie was born and raised in San Diego, living there most of her life.  She recently lived in London and is now residing in Washington DC.  Carrie enjoys being outdoors, finding adventures through travel, and looking for new things around every corner.